If you have incurred medical expenses, including prescribed medication costs and need to make a claim then you will also need to provide the following information:
- Original receipts to show any monies you have paid for your treatment and copies of any medical records, including admission and discharge reports which may have been given to you
- If you have incurred transport or accommodation expenses as a result of your medical condition then you will also need to provide original receipts in relation to these costs
- In the event that you were in contact with the Medical Assistance Service then we will also require details of any conversations or agreements which were made with them, including any reference number issued to you
If you have had cause to speak to anyone about a pre-existing medical condition when your insurance was arranged please send us any correspondence received by you
Important information about your supporting documents
We will scan any paper documents you send us, and keep them as electronic records. In most cases, we will destroy any paper documents you send us after six months.